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When my ac stopped working I felt desperate. It was the middle of summer in AZ. I called FACT HVAC. They answered immediately and let me know when they would be able to come out. Terry fixed the problem. I was so impressed by the companies courtesy and professionalism.
We recently bought a house that had an air condition problem. We went through three other companies and were given two different diagnoses, basically stating that the unit was fine and there was nothing they can do. A rep from FACT HVAC came out and took the time to dissect our unit and concluded that we had a bad compressor and a bad valve. After nearly a month of living with half working A/C we finally have a diagnoses and will be able to get it fixed. The rep was very professional and answered our questions and actually listened to what we had to say. I would recommend them to anyone needing A/C work.