Testimonials

Marie Rodriguez Avatar
Marie Rodriguez
5/23/2025
Great service! Fast and efficient. Quality product and service, very good pricing.
Teddy Dumlao Avatar
Teddy Dumlao
5/21/2025
Quick, friendly , and honest service
Matt Eggerding Avatar
Matt Eggerding
5/20/2025
Johnny was great. He explained things very clearly and was very knowledgeable and professional
Sherri Tristan Avatar
Sherri Tristan
5/14/2025
Very impressed with Johnny. He showed me pictures of what was wrong and gave me a detailed description of what needs to be done. Very good experience and would definitely recommend this company.
Bill Mitchell Avatar
Bill Mitchell
5/09/2025
Great job at a good price. Johnny exhibited exemplary skill both technically as well as customer service. Highly recommended.
Sean Traynor Avatar
Sean Traynor
4/21/2025
Johnny was able to get our issue sorted out quickly ahead of the summer heat arriving, another great experience with FACT.
Kathryn Beckmann Eaton Avatar
Kathryn Beckmann Eaton
4/18/2025
Excellent service from FACT AND Johnny is so knowledgeable and skilled. Thank you!
Elma Kulenty Avatar
Elma Kulenty
4/15/2025
Been with this company most satisfiedWith their work going on 4 years my AC transMy unit is 15 years old 4 years ago 3 other companies said I needed a new unit I’m proud to say that my company is reliable and doesn’t take advantage of their customers and their customer service is excellent thank you for your AC technicians great job
Brian Jarvis Avatar
Brian Jarvis
4/13/2025
Excellent communication and top-notch service! They explained everything clearly, and made a quick fix of an issue I thought was going to be much worse. Highly recommend for anyone looking for reliable, honest, and responsive service.
Harry Robertson Avatar
Harry Robertson
4/10/2025
Easily made appointment and serviceman arrived as scheduled. I'm very pleased with the service from start to finish. Thank you.
Christopher Guillen Avatar
Christopher Guillen
4/03/2025
The tech was nice, he confirmed my unit was in good shape. Also replaced some duct work for me. I feel like I should have gotten a few quotes because the price I paid was higher than other companies that quoted me after the fact. Not to happy about that part.
John Creamer Avatar
John Creamer
3/27/2025
The technicians at Fact are pros who make sure the job is done right. I appreciate their communication, professionalism, and expertise and will continue to rely on them in the future.
media thumbnail 0
Bob Schlotfelt Avatar
Bob Schlotfelt
3/08/2025
Johnny was the best. Very professional, explained every thing he did in great detail, offer logical suggestions for care and maintenance... I highly recommend FACT HVAC and Johnny.
Tom Schmidt Avatar
Tom Schmidt
3/05/2025
Johnny was on time, courteous and hard working! Always pleasant to work with.
Pamela Dix Avatar
Pamela Dix
3/03/2025
Johnny was on time, professional, and thorough. Great service!
Irene Schmidt Avatar
Irene Schmidt
2/27/2025
See e-email that I wrote acknowledging that Johnny completed work.Thank you.
Michael Gottfried Avatar
Michael Gottfried
2/27/2025
Terry was excellent and thorough
Judy Koepke Avatar
Judy Koepke
2/25/2025
Terry explained what was needed to be done and how much time and the cost. He showed us before and after photos. Since then the unit has been running quieter and there has been much less dust. Thank you very much!
L R Avatar
L R
2/18/2025
Johnny was amazing and explained every step. He obviously knew what he was doing and cleaned up as well as shut the gate.
Carol Haselmire Avatar
Carol Haselmire
2/18/2025
Johnny was friendly, polite, and efficient. He explained something to me about my unit that I was not aware of.

Testimonials

Ready for Service?

Whether you need a repair, FACT Check or quote for a new system, we make it ease to schedule your appointment online. Of course you can always give us a call and one of our Customer Service Representatives will be happy to help!

CONTACT US