The FACT HVAC Difference
- Our Techs are paid a living wage salary. Not sales commissions.
- Convenient text based communication with our office.
- (2) hour arrival windows instead of the standard (4) hour.
- Track your Tech so you know when they are en route.
- Online transparent pricing for you to compare quotes.
Our HVAC Repair Service
We understand how frustrating it is when your Heating and Cooling system fails so we have made it easy to get service with online scheduling. You can quickly see which times we have available for each day and pick the one that works best for your schedule. Afterwards, one of our Customer Service Reps will contact you to confirm your appointment and get some information so your Tech will be prepared when they arrive at your home.
- Michael Hamilton
Excellent value for the money.
No up selling, Honest. I'm a mechanic by trade and they checked all the boxes.They do quality work at a fair price. Knowledgeable without exorbitant or hidden fees.
They are my go to company.
- Kathleen Ritenour
Jario did a HVAC clean & I am so happy with his work. He was thorough & so nice & professional. I will definitely use Fact again in the future
- Douglas Mize
"I appreciate Mario explaining the condition of each unit and future service recommendations. He is very polite, knowledgeable and respectful of the tenants. Thank you. 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️".
- Jenna Roller
Our technician was very friendly and efficient in evaluating our AC and doing the needed repair. I was also impressed that they could schedule us within a week (for a non-emergent issue). We will definitely use FACT again and recommend to our neighbors!
- nancy pope
Wonderful company. Wouldn't consider anyone else. No need to worry, they are all honest and do the best work. On time and professional in every way.
- pamela jose
Mario was right on time and did a great job getting my units ready for winter. I had a few concerns and he was able to address each one. I feel confident firing up my units and being cozy this winter. Thanks, Mario!
- Debra Rivera
"Great experience! Fast, timely, professional and affordable. I would recommend Mario and FACT HVAC for any service. Mario was polite and pleasant to work with.".
- Brenda Brasch
Installed new mini split. Great install crew! Unit works very well. I recommend the company and a mini split system.
- Jody Pratt
I was scheduled ASAP which is great since the AC is essential in AZ. Josh showed up early and did a thorough job. My warranty company assigned Fact HVAC to my service request but I’d call them for service if needed. Great job.
- Michael-Martin Moreno
Jay and the guys from Fact HVAC was awesome. Came out to give us an estimate for a home inspection we had done. But not only did he do that, he also found additional items that needed to be corrected. Stellar service!
- Jack Haworth
This was a great service experience! Mike, my technician arrived on time as scheduled, Diamond did a great job handling the scheduling, Mike was fast and very thorough. Showed me pictures of what he had done and had it running in a little over an hour. Outstanding!
- John Gubser
Tim was professional, prompt, diagnosed the problem quickly, and kept everything clean. He did a great job and I appreciate his work and everyone I spoke with at FACT over the phone.
Tim is a true professional, he is very knowledgeable and efficient. He had my unit running like new very quickly. He is also extremely tolerant of obnoxious dogs and the kind of guy you don’t mind having in your house.
- Jared Laabs
Just had a new unit installed on my roof. Every step of dealing with FACT HVAC was great. All staff were helpful, knowledgeable and friendly. The crew had the whole job done under 3 hours. 11/10 would recommend.
- Michael Raphael
Tim, our serviceman, was prompt, professional and personable in performing his service call.
He readily addressed our questions and concerns, providing detailed information as requested. We were very satisfied in general and will retain Fact HVAC for annual inspections.
L & M Raphael
- Chad Wolver
We couldn't be more happy with our decision to use FACT HVAC. Andrew and his technicians were timely, communicative, and demonstrated the highest integrity. I highly recommend you use them! We had a terrific experience and they exceeded our expectations.
- Gary Klein
Great customer service! Cesilee and Jess were great. Thanks for all your hard work. I'm sure the long hours on these hot summer days can be tough. Thanks again for a job well done.
- Chase Acosta
We called at 1:30PM and was able to get a same day appointment. Our tech, Mario, was onsite within 90 minutes and quickly resolved our issue! Very friendly and knowledgeable.
- Tyler Wilkins
Our technician was ahead of schedule and came early. He was quickly able to diagnose the problem and get it resolved. Now we're back to a cool home, much more comfortable. Thank you!
- Thomas MacDonald
"Customer service from beginning to end! Polite techs and left it cleaner than they found it. Explained everything along the way including a recycler picking up the old equipment.".