FACT #1:
Getting Ripped Off By Big AC Isn't COOL
Always a Tech. Never a Salesperson.
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FACT HVAC
HVAC REPAIR
The FACT HVAC Difference
- Our Techs are paid a living wage salary. Not sales commissions.
- Convenient text-based communication with our office.
- (2) hour arrival windows instead of the standard (4) hour.
- Online transparent pricing for you to compare quotes.
HVAC Repair in Phoenix Metropolitan Area
Our HVAC Repair Service
We understand how frustrating it is when your Heating and Cooling system fails so we have made it easy to get service with online scheduling. You can quickly see which times we have available for each day and pick the one that works best for your schedule. Afterwards, one of our Customer Service Reps will contact you to confirm your appointment and get some information so your Tech will be prepared when they arrive at your home.
Click here to easily schedule your HVAC repair online with FACT HVAC.
Alexandra Lueck10/10/2024Johnny from the Fact HVAC team is phenomenal. He was patient and explained everything clearly. His attention to detail and calm demeanor made the new information easy to understand. He provided clear next steps, resulting in an amazing interaction and a great impression of the company. Highly recommend!DUSHAN MANJENCICH9/28/2024THIS IS A LOCAL FAMILY RUN OPERATION THAT DEFINITELY TAKES PRIDE IN THEIR WORKMANSHIP AND SERVICE . ANDREW, HAS STAYED IN CONSTANT COMMUNICATION WITH US THRU THE ENTIRE OWNER-BUILD PROCESS WITH SUGGESTIONS AND RECOMMENDATIONS THAT SAVE US TIME AND MONEY- Trina Trombley9/13/2024Excellent job! The technician were very professional, personable and polite. Cleaned up afterwards! Very reasonable prices! Thank you!LYLE GOBLE9/10/2024FACT HVAC came highly recommended. Johnny Kirk gave us the best bid on Friday and the team was here on Monday and did the install in 3 hours. Thanks to David, Miguel and Julio. Our clubhouse is very comfortably cool. Thanks!
- Christopher Brown9/09/2024Great team! Responsive with urgent need. Clear and transparent communication. Very service oriented.Norman Saba8/26/2024Excellent service! Courteous and professional!
- Ryan Felten8/16/2024Good customer service by phone, informative on site with problems found, and resolved issues in a timely manner. I will calling again with future ac maintenance or trouble.Noel DeBeir8/16/2024Great job well pleased
- Ken Marg8/16/2024Kyl, who serviced my units was knowledgeable, trustworthy and credible. I appreciated having him out here.Charles Harris8/16/2024Our serviceman Kyle was professional and courteous. He checked our system in our scheduled maintenance check-up in very little time with no inconvenience. Once again they get 5 stars from me,
- Nina Bicandi8/16/2024Fast and very professional.Steve Dulley7/16/2024Very professional. Highly recommended.
- david Rosenberg7/16/2024On time, good communication, efficient, polite and the new equipment appears to be working well.Sandra Veldhuizen7/16/2024On time - friendly and professional
- Dave Doerrer7/16/2024Richard, Bray, Carlos and Dave were great.Steven Ruddy7/16/2024Excellent service and professionalism
- Rikr Burlingame7/16/2024Miguel and his team worked fast and efficiently never even had to leave my home! Great workGary Mayberry7/16/2024Install new unit. Very smooth results. Still awaiting warranty papers. Been 4 weeks. Good place to use
- Tony lohmann7/16/2024Professional and friendly but mostly very fair priced for service and recommend!".Hilarie Pierce6/16/2024Great service! Highly recommend!
- Craig Smith6/16/2024Johnny did a great job diagnosing my unit and working with the supplier to get it resolved. He is a great asset and a true professional.Eric DeBaets6/16/2024Absolutely delighted, fast, courteous, HONEST, clean, efficient, fair fair fair pricing. We have had our AC repaired 3 times in the last 5 years, this is the best company we have the pleasure of repairing it. They are the best, highly recommended 👍👍👍
- David Carhuayo6/16/2024Johnny the Technician came on time and fixed our ac, excellent customer service Thanks AndrewAlsie Snelling6/16/2024Very professional. Always polite and friendly. Explained service provided and why it was necessary. Job well done
- Scott Hull6/16/2024Elias was professional, friendly and seemed knowledgeable. He even changed our AC filters for us.Juli J6/16/2024Johnny was super nice, super knowledgeable and super professional. Thank you!
- Darby Carmer6/16/2024Very professional and responsive. Same day service. Made sure unit was working. Tech texted me later in the day to make sure still working.Pamela Dix5/16/2024Elias was friendly, polite, informative and thorough. He explained the repairs needed and was very helpful.
- Scott Long5/16/2024Thank you, Fact HVAC. A/C went out. Set an appointment using app and tech arrived when promised. Friendly, courteous and professional. Explained issue and cost to repair. Very fair and reasonable. Thanks again.Gigi5/16/2024Outstanding workmanship and customer service, highly recommend!
- Chalklatqueen5/16/2024Great work to the Team of 3 - David, Julio, and Miguel. They arrived on time, did not waste anytime starting the installation of my A/C Unit.EWK5/16/2024This was my 3rd time dealing with FACT. Absolutely zero complaints. They are professional and do what they say they will. I will definitely call them again when I need to.
- cindy e5/16/2024Kyle was excellent, thorough and very attentive to details. Thank you Kyle for checking our heat pump AC units and replacing the capacitor on the goodman heat pump.Priscilla Cruz5/16/2024Joshua and Elias both did a wonderful job of figuring out what was wrong with my unit. They explained everything to me. You have wonderful employees at Fat Hvac.
- bramir1005/16/2024Technician on time and very courteous and professional. He explained to me everything that he did and completed all the repairs. My AC unit is running great.bill corbett5/16/2024Miguel and Julio were fabulous. They were on time and completed the job with integrity. Would recommend this company to anyone.
- Thomas Pinto4/16/2024Patient and dedicated to complete the work to customer’s satisfaction. Two things I appreciate about Kyl’s efforts. Thank you.Amy Hilton4/16/2024The service I received today was thorough. The technician was polite, professional and took the time to be sure the job was thoroughly done.
- Laura Hamm4/16/2024We have an older unit, but it is working well right now. We may need to service it in the future, at which time we will go through our warranty company.Kelley Keffer4/16/2024On time, very nice tech, explained well. Waiting on approval fro home warranty for repair
