FACT HVAC Testimonials

Very responsive and prompt!

The employee was very respectful and quick. Took the time to fully explain what was going on. They were very friendly and professional.

Our service tech Jarrod was prompt, efficient and professional. He informed us of the problem and what he did to correct it. We are pleased with the service.

JR was very personable and friendly. He seemed very knowledgeable and explained everything clearly.

Kyle was very professional and courteous. Took the extra effort, first in locating the unit on the roof, (condominium building),identifying and correcting the problem, trouble shooting cause and reporting to us what he found.

Very professional and polite. Arrived early. Explained clearly what the problem was and what was done to fix it. COVID protocol compliant. We would recommend FACT to everyone we know

Nice experience

What a pleasant company to work with! Fast, responsive, and a great value for competent services!

Very professional and very knowledgeable

Wow! The level of communication was unlike any other I've encountered from a service: fantastic! They got us back to cold A/C as soon as possible and I would call them again if our other unit runs into trouble too. Thank you!

The team that did the install were great at answering my questions and the unit and workmanship are top notch. I am in the process of getting them to install another unit in my home.

Richard, Bray, Carlos and Dave were great.

Great to work with. Very professional. Highly recommend. We have used them for several years and will continue using them for booth preventative maintenance and well as servicing and repairs

Technician was on time, knowledgeable, and communicated accurately. Today's service price was very reasonable. This company installed two units at my home in 2017 and they have performed perfectly since. Highly recommended.

Had a wonderful experience with the crew at Fact HVAC, from our initial call to the follow up documents about our service appointment. At no point we’re we told that we needed to buy something unnecessary. Genuine and honest company!

Jarrod did a great job troubleshooting my AC unit. I would use this company again.

Very professional company. Set up a service call within 24 hours. Called before their on time arrival. The tech, Johnny K, was knowledgeable and friendly. Even waited for me when I ran late. Highly recommend.

Everything was handled in a timely manner. The technician, Kyl, did a great job repairing the system. He double checked to make sure everything was working correctly, and answered any questions I had. Nice Job!

Great customer service.

Richard F and Carlos V were great! On time, professional, cleaned up, courteous and a pleasure to deal with!