Testimonials

Very professional, very knowledgeable and polite.

Professional, Knowledgeable, Polite. They took pride in their work and cleaned up after themselves. Will use them again.

Johnny was pleasant, professional, and knowledgeable. We had an issue with coolant in wine refrigerators. He took care of it so easy and with a smile. Great service.

Tech was very knowledgeable and provided several options. Pricing was competitive and very friendly staff. Would highly recommend.

Been using FACT for 4 years now and I’ve had nothing but great customer service from them!

Our 3 year old Trane system was not keeping our home well balanced. Many hot and cold spots. These guys came out and did a detailed analysis of the system and current balance and offered a reasonably priced approach to balance the system. Install was on-time and professional. Home is well balance and everyone is happy and comfy! They Rock!

The entire experience with Fact was seamless. The technician Richard arrived ahead of schedule and was very patient explaining the inspection process and suggested repairs on my very old HVAC. He was educational and super friendly without being pushy or salesy at all, which I greatly appreciated. I was presented with a written estimate for repairs/maintenance, as well as the cost of a new unit for comparison, without any pressure to make a decision on the spot. I'm so grateful they are doing things the right way and highly recommend them.

Richard was awesome!!!

My technician was Richard and he did an amazing job.

I can’t recommend FACT HVAC enough. They are honest and transparent with their prices online so of how much their systems will cost, and will be happy to give you an accurate quote over the phone. In my most recent experience, Richard, the HVAC specialist/technician was able to help diagnose and and figure out the problem and was very communicative but also helpful to explain how to prevent the problem in the future. The receptionist who works at FACT HVAC, also deserves 5 stars. She is super helpful and always willing to schedule an urgent appointment if something urgent is needed like an A/C unit is not working. Her name escapes me now, but I really wanted to thank her as well.

Johnny was fantastic! Very professional and incredibly knowledgeable. 5 stars!

Super kind and very professional. Finally my home warranty sent a great company.

I really like having Johnny do the maintenance today. He is very pleasant, knowledgeable, he checked the entire system. Communicated what he had discovered and gave some advice as well. Great experience and service. In my book Great Customer Service!!! As I have found and experienced with HVAC whether in person or by phone. Thank you for being the type of company I can trust!

the had to put in a new capacitor as well. They had the part with them which made it very efficient. Thank you!

Great Technician

Tech was great. Super informative, precise and quick repair.

Jonathon was professional, patient and informative. We are very happy with the work he did. Highly recommended!

Very professional and fixed our heating problem quickly

FACT HVAC is an excellent company to work with our maintenance and service of our old system and now with the installation of our new HVAC package system ( Bosch). They are very honest, thorough and transparent about the work to be done. The install crew (Richard, Ryan and David) were very friendly and professional. They were very willing to answer any questions we had. The attention to detail and quality from start to finish was top notch!
We highly recommend using FACT HVAC for any work you need done to your HVAC system.

JR was very knowledgeable and professional.