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FACT HVAC Testimonials

FACT HVAC Testimonials

  • Victoria Baisa

    Very responsive and prompt!

  • Crystal Case

    The employee was very respectful and quick. Took the time to fully explain what was going on. They were very friendly and professional.

  • MommaGoneCrazy

    Our service tech Jarrod was prompt, efficient and professional. He informed us of the problem and what he did to correct it. We are pleased with the service.

  • April Weston

    JR was very personable and friendly. He seemed very knowledgeable and explained everything clearly.

  • Tim Faiman (Taz)

    Kyle was very professional and courteous. Took the extra effort, first in locating the unit on the roof, (condominium building),identifying and correcting the problem, trouble shooting cause and reporting to us what he found.

  • Doug Hoyt

    Very professional and polite. Arrived early. Explained clearly what the problem was and what was done to fix it. COVID protocol compliant. We would recommend FACT to everyone we know

  • David Jackson

    Nice experience

  • Heather Suess

    What a pleasant company to work with! Fast, responsive, and a great value for competent services!

  • Peggy Hosey

    Very professional and very knowledgeable

  • j Smith

    Wow! The level of communication was unlike any other I've encountered from a service: fantastic! They got us back to cold A/C as soon as possible and I would call them again if our other unit runs into trouble too. Thank you!

  • John Lay

    The team that did the install were great at answering my questions and the unit and workmanship are top notch. I am in the process of getting them to install another unit in my home.

  • Dave Doerrer

    Richard, Bray, Carlos and Dave were great.

  • Heather Boren

    Great to work with. Very professional. Highly recommend. We have used them for several years and will continue using them for booth preventative maintenance and well as servicing and repairs

  • Debbie Mitchell

    Technician was on time, knowledgeable, and communicated accurately. Today's service price was very reasonable. This company installed two units at my home in 2017 and they have performed perfectly since. Highly recommended.

  • Shauna Epperson

    Had a wonderful experience with the crew at Fact HVAC, from our initial call to the follow up documents about our service appointment. At no point we’re we told that we needed to buy something unnecessary. Genuine and honest company!

  • Paul Koss

    Jarrod did a great job troubleshooting my AC unit. I would use this company again.

  • Eddie Gumaer

    Very professional company. Set up a service call within 24 hours. Called before their on time arrival. The tech, Johnny K, was knowledgeable and friendly. Even waited for me when I ran late. Highly recommend.

  • Kathy Wheeler

    Everything was handled in a timely manner. The technician, Kyl, did a great job repairing the system. He double checked to make sure everything was working correctly, and answered any questions I had. Nice Job!

  • gabemorg

    Great customer service.

  • charles chugerman

    Richard F and Carlos V were great! On time, professional, cleaned up, courteous and a pleasure to deal with!

Testimonials