Testimonials

Very professional. Highly recommended.

Miguel and his team worked fast and efficiently never even had to leave my home! Great work

FACT HVAC is hands down the best in the business. Elias was exactly what you want as a technician. My split unit is 20 years old and has been a pain for a while. My condenser motor finally froze and we were in a bad spot. Unbelievably, Elias found a replacement part 7 mins away and had me up and running in an hour. Seriously, very impressed with the professionalism and execution of this company. Very enjoyable experience throughout. Keep up the good work!

The folks at FACT are very responsive and professional. Installation of 2 new HVAC systems went smooth, the team did a great job! Kyl was my service tech tonight, he was very prompt, professional and courteous in followup to the install. Thank you Kyl! FACT is very fortunate to have you as an employee.

On time - friendly and professional

Johnny was super nice, super knowledgeable and super professional. Thank you!

Serviceman was professional and courteous. He analyzed our a/c unit and quickly corrected the problem. He even went out of his way and changed our filter for us. This service is why I called them three years ago to replace my tires old system. This company rates 5 stars from me.⭐⭐⭐⭐⭐

On time, good communication, efficient, polite and the new equipment appears to be working well.

Absolutely delighted, fast, courteous, HONEST, clean, efficient, fair fair fair pricing. We have had our AC repaired 3 times in the last 5 years, this is the best company we have the pleasure of repairing it. They are the best, highly recommended 👍👍👍

Very professional and responsive. Same day service. Made sure unit was working. Tech texted me later in the day to make sure still working.

Johnny did a great job diagnosing my unit and working with the supplier to get it resolved. He is a great asset and a true professional.

Miguel and Julio were fabulous. They were on time and completed the job with integrity. Would recommend this company to anyone.

Elias was friendly, polite, informative and thorough. He explained the repairs needed and was very helpful.

Thank you, Fact HVAC. A/C went out. Set an appointment using app and tech arrived when promised. Friendly, courteous and professional. Explained issue and cost to repair. Very fair and reasonable. Thanks again.

This was my 3rd time dealing with FACT. Absolutely zero complaints. They are professional and do what they say they will. I will definitely call them again when I need to.

Great work to the Team of 3 - David, Julio, and Miguel. They arrived on time, did not waste anytime starting the installation of my A/C Unit.

I Bought 2 units in 2020 from FACT, had a minor issue. Johnny came and is an excellent tech, very professional and knowledgeable within 3 hours of my call I was back up and running. All covered because this company stands by their warranty. Other companies I have dealt will overcharge, upsell and they don't honor their agreements but FACT does. I hope I wont need two more units for a long long time but if I do I will make 1 call and that is a FACT! Thank you to Andrew and the team!

The service I received today was thorough. The technician was polite, professional and took the time to be sure the job was thoroughly done.

Easily made appointment and serviceman arrived as scheduled. Understood my concern with system noise - inspected system and installed part. I'm very pleased with the service from start to finish. Thank you.

On time, very nice tech, explained well. Waiting on approval fro home warranty for repair