fbpx
Just The Facts
About FACT

With Big AC, You’re Their Commission. With FACT, You’re Our Customer.

About Us

We are a group of professionals with more than 40 years of combined experience in the HVAC industry. After years of meeting people who have been taken advantage of and ripped off, we decided to do something about it. FACT HVAC was formed to bring honesty, transparency and customer service back to an industry that, years ago, sold it’s soul for larger profit margins. With FACT HVAC, you no longer have overpay for services, worry about fine print bait-and-switch, or deal with commission incentivized sales tactics.
About

Our Motto

Getting ripped off by Big AC isn’t cool!

Our Mission

Innovate the way you Repair, Maintain and Replace your HVAC systems.

Our Values

We provide honest and transparent service that puts the Customer before profits.

About

Repair

Our techs are rewarded on quality of repair, and satisfaction of the customer. Not Sales. Schedule your appointment to see the difference.

Schedule Your Repair

About

Maintain

Performing Seasonal Maintenance in the Spring and Fall is key to maximizing the life of your HVAC unit. Schedule your $79(per system) maintenance today.

Schedule Maintenance

Replace-image

Replace

We make shopping online for a new, quality HVAC system for your home easy.
Purchase and schedule your install today.

Find your new AC

About

Testimonials

What Our Customers Say About Us!

See More About

  • Victoria Baisa

    Very responsive and prompt!

  • Crystal Case

    The employee was very respectful and quick. Took the time to fully explain what was going on. They were very friendly and professional.

  • MommaGoneCrazy

    Our service tech Jarrod was prompt, efficient and professional. He informed us of the problem and what he did to correct it. We are pleased with the service.

  • Tim Faiman (Taz)

    Kyle was very professional and courteous. Took the extra effort, first in locating the unit on the roof, (condominium building),identifying and correcting the problem, trouble shooting cause and reporting to us what he found.

  • April Weston

    JR was very personable and friendly. He seemed very knowledgeable and explained everything clearly.

  • Doug Hoyt

    Very professional and polite. Arrived early. Explained clearly what the problem was and what was done to fix it. COVID protocol compliant. We would recommend FACT to everyone we know

  • j Smith

    Wow! The level of communication was unlike any other I've encountered from a service: fantastic! They got us back to cold A/C as soon as possible and I would call them again if our other unit runs into trouble too. Thank you!

  • Shauna Epperson

    Had a wonderful experience with the crew at Fact HVAC, from our initial call to the follow up documents about our service appointment. At no point we’re we told that we needed to buy something unnecessary. Genuine and honest company!

  • Dave Doerrer

    Richard, Bray, Carlos and Dave were great.

  • Peggy Hosey

    Very professional and very knowledgeable

  • Debbie Mitchell

    Technician was on time, knowledgeable, and communicated accurately. Today's service price was very reasonable. This company installed two units at my home in 2017 and they have performed perfectly since. Highly recommended.

  • Heather Boren

    Great to work with. Very professional. Highly recommend. We have used them for several years and will continue using them for booth preventative maintenance and well as servicing and repairs

  • John Lay

    The team that did the install were great at answering my questions and the unit and workmanship are top notch. I am in the process of getting them to install another unit in my home.

  • Heather Suess

    What a pleasant company to work with! Fast, responsive, and a great value for competent services!

  • David Jackson

    Nice experience

  • Eddie Gumaer

    Very professional company. Set up a service call within 24 hours. Called before their on time arrival. The tech, Johnny K, was knowledgeable and friendly. Even waited for me when I ran late. Highly recommend.

  • Gabriel Montaner

    Good service.

  • charles chugerman

    Richard F and Carlos V were great! On time, professional, cleaned up, courteous and a pleasure to deal with!

  • Chris Fox

    Great Service

  • Kathy Wheeler

    Everything was handled in a timely manner. The technician, Kyl, did a great job repairing the system. He double checked to make sure everything was working correctly, and answered any questions I had. Nice Job!

About