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fact HVAC

NEW UNIT INFORMATION

ABOUT US

Founded in 2018, FACT HVAC was created to bring service and transparency back to the HVAC industry. With more than 40 years of combined experience, we saw the need for change in how this critical service operates, and how transparency and innovation needed to be the focal point for that change.

By dedicating ourselves to honesty, transparency, and service that puts the customer first, we are at the forefront of changing an industry that has operated the same archaic way for decades. We look forward to earning your trust as well as we continue to find new and modern ways to provide cooling and heating services to Arizona.

WHAT WE DO

Repair

Repair

Our techicians are rewarded for the quality of repair, and satisfaction of the customer. Not Sales.

Schedule Repair

Repair

Maintain

Performing seasonal maintenance is key to maximizing the life of your HVAC unit

Schedule Maintenance

Repair

Replace

We make shopping online for a new, quality HVAC system for your home easy.

Find your new AC

WHAT SETS US APART

Fact HVAC was built on the tenants of transparency, fair-pricing, and customer-first service. We strive to empower our community and customers with the facts. We do this by providing easy access to information, proactive communication that’s down-to-earth and approachable, and debunking myths of a tired, old industry.

fact hvac

WHERE WE EXCEL

FACT-BASED

FACT-BASED

Solutions

RESPONSIVE

RESPONSIVE

Communication

proactive

PROACTIVE

Repairs

By offering our customers the ability to schedule appointments online, receive text alerts, real-time technician tracking, and the continued development of a maintenance plan unlike anything available in the industry, we are able to provide HVAC service that can not be found anywhere else.

REVIEWS

Don’t take our word for it! Here are some of the things our customers have said about us…
  • Michael Malkin Avatar

    Ryan and David were great and installed my ac unit quickly. Thank you so much

    Michael Malkin 3 weeks ago
    Trista Dugie Avatar

    Ryan & David were amazing! They installed a brand new Goodman system on my home! They were on time and went above beyond to get my system installed! It was freezing outside and that didn’t stop them! I would highly recommend FACT HVAC!!!

    Trista Dugie 1 month ago
    Erin Malone Avatar

    Great service. The techs that replaced the compressor on my unit through the rain were great. Will def recommend in future.

    Erin Malone 1 month ago
    Julee Jensen Avatar

    Technician was professional and efficient

    Julee Jensen 1 month ago
    Bud Adams Avatar

    My fan was making a noise that didn’t seem right, so I wanted to have it checked out. I was able to get same day service. The tech noticed some issues with my duct work, so I had him correct it. Great work. Thanks!

    Bud Adams 1 month ago
    Natasha Schroeder Avatar

    My AC wasn’t working and they showed up the same day. With part problems they bipass my AC so it would still work until they could get the part. Thanks for a great job.

    Natasha Schroeder 1 month ago
  • Marcia Duran Avatar

    I was so happy that I found your advertisement online , the service and prices were great. The service technicians were knowledgeable, friendly and honest, about repairing, not replacing my A/C,. I would recommend your company to everyone.

    Marcia Duran 2 months ago
    Jo-Ann Kwek Avatar

    Jonathon was my technician, very courteous young man and very professional. He answered all my questions and explained everything in detail.

    Jo-Ann Kwek 2 months ago
    George N. Avatar

    Great service, period. Jonathan and Kyle took the time needed to make sure my system came back to effeciency. Add to that the manners and professional courtesy they had in explaining what's being done.

    George N. 2 months ago
    Chris Keegan Avatar

    Kyl was great! Very informative, clearly explained everything. Done in one hour!

    Chris Keegan 2 months ago
    Zhanna Shpitalnik Avatar

    Good job!

    Zhanna Shpitalnik 2 months ago
    Tony Schippers Avatar

    "Jonathan was extremely good at letting me know what was going on with my system and what to expect.".

    Tony Schippers 2 months ago
  • Alla Khelly Avatar

    Jared was great! I was able to leave him at the house and take care of my things while he fixed the AC.

    Alla Khelly 2 months ago
    Victoria Baisa Avatar

    Very responsive and prompt!

    Victoria Baisa 2 months ago
    Crystal Case Avatar

    The employee was very respectful and quick. Took the time to fully explain what was going on. They were very friendly and professional.

    Crystal Case 2 months ago
    MommaGoneCrazy Avatar

    Our service tech Jarrod was prompt, efficient and professional. He informed us of the problem and what he did to correct it. We are pleased with the service.

    MommaGoneCrazy 3 months ago
    Rajesh Patel Avatar

    this company has very poor Quality service they work for Home warranty and have no clue about the work. do not use FACT HVAC company for AC.

    Rajesh Patel 3 months ago
    Joann Tenney Avatar

    Did great job

    Joann Tenney 3 months ago
  • Tim Faiman (Taz) Avatar

    Kyle was very professional and courteous. Took the extra effort, first in locating the unit on the roof, (condominium building),identifying and correcting the problem, trouble shooting cause and reporting to us what he found.

    Tim Faiman (Taz) 3 months ago
    April Weston Avatar

    JR was very personable and friendly. He seemed very knowledgeable and explained everything clearly.

    April Weston 3 months ago
    Doug Hoyt Avatar

    Very professional and polite. Arrived early. Explained clearly what the problem was and what was done to fix it. COVID protocol compliant. We would recommend FACT to everyone we know

    Doug Hoyt 3 months ago
    Dave Doerrer Avatar

    Richard, Bray, Carlos and Dave were great.

    Dave Doerrer 3 months ago
    Heather Boren Avatar

    Great to work with. Very professional. Highly recommend. We have used them for several years and will continue using them for booth preventative maintenance and well as servicing and repairs

    Heather Boren 3 months ago
    j Smith Avatar

    Wow! The level of communication was unlike any other I've encountered from a service: fantastic! They got us back to cold A/C as soon as possible and I would call them again if our other unit runs into trouble too. Thank you!

    j Smith 3 months ago
  • David Jackson Avatar

    Nice experience

    David Jackson 3 months ago
    Shauna Epperson Avatar

    Had a wonderful experience with the crew at Fact HVAC, from our initial call to the follow up documents about our service appointment. At no point we’re we told that we needed to buy something unnecessary. Genuine and honest company!

    Shauna Epperson 3 months ago
    John Lay Avatar

    The team that did the install were great at answering my questions and the unit and workmanship are top notch. I am in the process of getting them to install another unit in my home.

    John Lay 3 months ago
    Debbie Mitchell Avatar

    Technician was on time, knowledgeable, and communicated accurately. Today's service price was very reasonable. This company installed two units at my home in 2017 and they have performed perfectly since. Highly recommended.

    Debbie Mitchell 3 months ago
    Heather Suess Avatar

    What a pleasant company to work with! Fast, responsive, and a great value for competent services!

    Heather Suess 3 months ago
    Peggy Hosey Avatar

    Very professional and very knowledgeable

    Peggy Hosey 3 months ago
  • Paul Koss Avatar

    Jarrod did a great job troubleshooting my AC unit. I would use this company again.

    Paul Koss 4 months ago
    charles chugerman Avatar

    Richard F and Carlos V were great! On time, professional, cleaned up, courteous and a pleasure to deal with!

    charles chugerman 4 months ago
    silviamcgowan Avatar

    Very disappointed! After working 4hours they left my home and didn’t Verify the right function of the unit installed.

    silviamcgowan 4 months ago
    Kathy Wheeler Avatar

    Everything was handled in a timely manner. The technician, Kyl, did a great job repairing the system. He double checked to make sure everything was working correctly, and answered any questions I had. Nice Job!

    Kathy Wheeler 4 months ago
    Gabriel Montaner Avatar

    Good service.

    Gabriel Montaner 4 months ago
    Chris Fox Avatar

    Great Service

    Chris Fox 4 months ago

Choosing Your New Unit

BRANDS WE CARRY

We spend a lot of time deciding which HVAC brands to sell. We know it is important to offer our customers a selection of split and package equipment that will meet their unique needs. While there are many great manufacturing companies to choose from, we believe that American Standard and Goodman offer the perfect balance of price and quality. Both brands offer a wide variety of options and technology at different price points so you can choose the system that is best for you and your family. Most importantly, every system we sell from American Standard and Goodman comes with 10-year warranties on parts and labor, as well as 2 years of free maintenance.

  • American Standard
  • Goodman

With more than a century of providing home comfort, American Standard HVAC systems have a long history of reliability and customer satisfaction. They utilize the latest technology to keep you comfortable while maintaining energy efficiency. As a premium brand, American Standard provides top-quality HVAC equipment built to last through the harshest Arizona summers.

New Unit Information

Goodman HVAC systems provide quality equipment at a competitive price. They offer a wide range of single and two-stage systems, lifetime warranty on select compressors, and they are Energy Star certified. You also have the option of purchasing a two-stage system with their patented Comfort Bridge Technology that allows you to have a smart system without the need for a smart thermostat. Goodman HVAC systems are built to last at an affordable price.

New Unit Information

SHOPPING AS EASY AS 1-2-3!

  • 1Schedule your free in-home (or virtual) walk-through.
  • 2Review your proposal and send us any questions or concerns you may have.
  • 3Approve your proposal by sending your deposit (50%), and we’ll schedule your installation date

FINANCING OPTIONS

We are dedicated to providing the best solutions for our customers, and that included financing solutions. With our financing partners, most of our clients can find a solution that is right for them. Prequalification can be done over the phone in minutes, with no hard inquiries appearing on their credit. Whether it is 0% interest up to 5 years, no payments/no interest up to 18 months, or even more difficult credit cases, we’ll strive to offer a solution that works for you.*

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*on approved credit, underwriting decisions made by third-party partners

INSTALLATION DAY

Here’s what to expect on the day of your installation. Our team will arrive in the morning (with proper PPE) and get to work; focusing on the removal of old equipment, and then working through the installation. Afterward, a Project Manager will perform a final walk-through for quality assurance. Upon completion of the final walk-through, the remaining balance will be due.

After your installation, a recycling partner will pick up and remove your old equipment as per EPA guidelines. Additionally, all warranty information will be submitted in approx. 3-5 business days.

For more information on our COVID-19 response, please visit our website.

READY TO GET STARTED?

 

Or give us a call at 480-276-4658!

fact HVAC

New Unit Information

Ready for Service?

Whether you need a repair, FACT Check or quote for a new system, we make it ease to schedule your appointment online. Of course you can always give us a call and one of our Customer Service Representatives will be happy to help!