Testimonials

We've used FACT a couple of times over the years. Always fast and friendly with knowledgeable techs that educate us so we feel confident in making decisions about our most important appliance for our home.

Amazing experience. We had one company come out who wanted to charge us $3000 and I felt like we were being taken advantage of because we are young. Called FACT and I was immediately impressed. Andrea on the phone was the nicest person I have ever spoken to. We had Johnny as our tech and he was just as fantastic. We paid half what the other quote was (to do the exact same stuff) and it was a way better experience. 100% recommend.

Johnny was a great! Very professional, patient, and helpful.

Working with Andrew at FactHVAC has been a great collaboration. He gives you the information needed to make the right decision without overwhelming you or being “salesy”. Highly recommend!!

The owner of this company does things RIGHT! A company led with integrity and extensive industry experience is one you can always trust. Andrew & his team at FACT HVAC is a trusted group who will turn any customer into a client. As a realtor, i often need a quality HVAC professional in my network for client needs- FACTHVAC is the best!

We had Johnny stop by our home today and check out our unit. Once he was finished with diagnosing the system he came back in with some pictures and explained his findings. He gave a recommendation for a part to be changed and he got straight to work. Great service mate. Thank you

On time, friendly, thorough, and reasonably priced!

Elias was a complete professional. His demeanor was courteous, kind and respectful. Would highly recommend Elias as your HVAC technician to anyone

Johnny from the Fact HVAC team is phenomenal. He was patient and explained everything clearly. His attention to detail and calm demeanor made the new information easy to understand. He provided clear next steps, resulting in an amazing interaction and a great impression of the company. Highly recommend!

FACT HVAC has never once let me down. Whether it is for my own house, my friends, or my real estate clients, they are the only HVAC company in town I trust. 4 years working with them and never once an issue, a seedy upsell, or an unreasonable quote. If you're not using FACT HVAC, you're missing out and probably spending too much money.

THIS IS A LOCAL FAMILY RUN OPERATION THAT DEFINITELY TAKES PRIDE IN THEIR WORKMANSHIP AND SERVICE . ANDREW, HAS STAYED IN CONSTANT COMMUNICATION WITH US THRU THE ENTIRE OWNER-BUILD PROCESS WITH SUGGESTIONS AND RECOMMENDATIONS THAT SAVE US TIME AND MONEY

Excellent job! The technician were very professional, personable and polite. Cleaned up afterwards! Very reasonable prices! Thank you!

These guys really helped me out. I had a broken AC, not working on 108 degree day. I called 8 other companies that weren’t available (even though some advertised 24hr care). Kyle stayed until 9pm to fix my AC. Truly amazing service. And I thought reasonable pricing as well. First time customer and I will be returning. Thanks so much for saving the day.

FACT HVAC came highly recommended. Johnny Kirk gave us the best bid on Friday and the team was here on Monday and did the install in 3 hours. Thanks to David, Miguel and Julio. Our clubhouse is very comfortably cool. Thanks!

Great team! Responsive with urgent need. Clear and transparent communication. Very service oriented.

FACT has always treated us right. They've installed both of our AC units and serviced them. This week I had them come out due to an unusual situation. We're remodeling our closet with new IKEA cabinets and unfortunately the tall cabinets will block the access hole in our ceiling where techs climb up to service the AC items in the attic. We had a different access hole in our garage but I didn't know if it was up to code or not. So I asked FACT to come out and advise. Manager / owner Terry came out, climbed up in the attic, and then said that access hole would meet code if I just attached plywood to some of the studs to provide a safe walkway to the AC items. What a nice guy, and it's a relief to know we can complete our closet remodel and not violate any code issues by just doing a few enhancements. Plus, Terry said "no charge" when I wanted to pay their normal maintenance fee for coming out. This is a great company to do business with!

On time / Courteous / Professional / High level of technical knowledge / Very thorough / Excellent cleanup and final checks on operating system. Company did fail to share with me that combining two 110 V lines [220V] could create a need for “two grounding kits” priced at $500.00+ i.e. surge protector. . Other than this oversight, I would recommend FACT HVAC for this type of service. Johnnie came out and double checked system; monitored system. Nothing he see was not working...did check the drainage sensor on the drip pan.

Excellent service! Courteous and professional!

Fast and very professional.

Good customer service by phone, informative on site with problems found, and resolved issues in a timely manner. I will calling again with future ac maintenance or trouble.