Testimonials

Harry Robertson Avatar
Harry Robertson
4/10/2025
Easily made appointment and serviceman arrived as scheduled. I'm very pleased with the service from start to finish. Thank you.
Christopher Guillen Avatar
Christopher Guillen
4/03/2025
The tech was nice, he confirmed my unit was in good shape. Also replaced some duct work for me. I feel like I should have gotten a few quotes because the price I paid was higher than other companies that quoted me after the fact. Not to happy about that part.
John Creamer Avatar
John Creamer
3/27/2025
The technicians at Fact are pros who make sure the job is done right. I appreciate their communication, professionalism, and expertise and will continue to rely on them in the future.
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Bob Schlotfelt Avatar
Bob Schlotfelt
3/08/2025
Johnny was the best. Very professional, explained every thing he did in great detail, offer logical suggestions for care and maintenance... I highly recommend FACT HVAC and Johnny.
Tom Schmidt Avatar
Tom Schmidt
3/05/2025
Johnny was on time, courteous and hard working! Always pleasant to work with.
Pamela Dix Avatar
Pamela Dix
3/03/2025
Johnny was on time, professional, and thorough. Great service!
Irene Schmidt Avatar
Irene Schmidt
2/27/2025
See e-email that I wrote acknowledging that Johnny completed work.Thank you.
Michael Gottfried Avatar
Michael Gottfried
2/27/2025
Terry was excellent and thorough
Judy Koepke Avatar
Judy Koepke
2/25/2025
Terry explained what was needed to be done and how much time and the cost. He showed us before and after photos. Since then the unit has been running quieter and there has been much less dust. Thank you very much!
L R Avatar
L R
2/18/2025
Johnny was amazing and explained every step. He obviously knew what he was doing and cleaned up as well as shut the gate.
Carol Haselmire Avatar
Carol Haselmire
2/18/2025
Johnny was friendly, polite, and efficient. He explained something to me about my unit that I was not aware of.
EcoBeaver Energy Saver Avatar
EcoBeaver Energy Saver
2/14/2025
We've used FACT a couple of times over the years. Always fast and friendly with knowledgeable techs that educate us so we feel confident in making decisions about our most important appliance for our home.
Brittany Meyer Avatar
Brittany Meyer
2/08/2025
Amazing experience. We had one company come out who wanted to charge us $3000 and I felt like we were being taken advantage of because we are young. Called FACT and I was immediately impressed. Andrea on the phone was the nicest person I have ever spoken to. We had Johnny as our tech and he was just as fantastic. We paid half what the other quote was (to do the exact same stuff) and it was a way better experience. 100% recommend.
Alec Foster Avatar
Alec Foster
2/01/2025
Johnny was a great! Very professional, patient, and helpful.
Katie Huffines Avatar
Katie Huffines
1/31/2025
The owner of this company does things RIGHT! A company led with integrity and extensive industry experience is one you can always trust. Andrew & his team at FACT HVAC is a trusted group who will turn any customer into a client. As a realtor, i often need a quality HVAC professional in my network for client needs- FACTHVAC is the best!
Cher Anderton Avatar
Cher Anderton
1/31/2025
Working with Andrew at FactHVAC has been a great collaboration. He gives you the information needed to make the right decision without overwhelming you or being “salesy”. Highly recommend!!
Norman Tanner Avatar
Norman Tanner
1/27/2025
Great HVAC service checkup
Gigi Avatar
Gigi
1/22/2025
Outstanding workmanship and customer service, highly recommend! 5 stars all the way.
James Hill Avatar
James Hill
1/18/2025
We had Johnny stop by our home today and check out our unit. Once he was finished with diagnosing the system he came back in with some pictures and explained his findings. He gave a recommendation for a part to be changed and he got straight to work. Great service mate. Thank you
Amy Ball Avatar
Amy Ball
1/14/2025
Great service as usual! Love the knowledge brought by this team!

Testimonials

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