Testimonials

Johnny was great. He explained things very clearly and was very knowledgeable and professional

Very impressed with Johnny. He showed me pictures of what was wrong and gave me a detailed description of what needs to be done. Very good experience and would definitely recommend this company.

Great job at a good price. Johnny exhibited exemplary skill both technically as well as customer service. Highly recommended.

Johnny was able to get our issue sorted out quickly ahead of the summer heat arriving, another great experience with FACT.

Excellent service from FACT AND Johnny is so knowledgeable and skilled. Thank you!

Been with this company most satisfiedWith their work going on 4 years my AC transMy unit is 15 years old 4 years ago 3 other companies said I needed a new unit I’m proud to say that my company is reliable and doesn’t take advantage of their customers and their customer service is excellent thank you for your AC technicians great job

Excellent communication and top-notch service! They explained everything clearly, and made a quick fix of an issue I thought was going to be much worse. Highly recommend for anyone looking for reliable, honest, and responsive service.

Easily made appointment and serviceman arrived as scheduled. I'm very pleased with the service from start to finish. Thank you.

The tech was nice, he confirmed my unit was in good shape. Also replaced some duct work for me. I feel like I should have gotten a few quotes because the price I paid was higher than other companies that quoted me after the fact. Not to happy about that part.

The technicians at Fact are pros who make sure the job is done right. I appreciate their communication, professionalism, and expertise and will continue to rely on them in the future.

Johnny was the best. Very professional, explained every thing he did in great detail, offer logical suggestions for care and maintenance... I highly recommend FACT HVAC and Johnny.

Johnny was on time, courteous and hard working! Always pleasant to work with.

Johnny was on time, professional, and thorough. Great service!

See e-email that I wrote acknowledging that Johnny completed work.Thank you.

Terry was excellent and thorough

Terry explained what was needed to be done and how much time and the cost. He showed us before and after photos. Since then the unit has been running quieter and there has been much less dust. Thank you very much!

Johnny was friendly, polite, and efficient. He explained something to me about my unit that I was not aware of.

Johnny was amazing and explained every step. He obviously knew what he was doing and cleaned up as well as shut the gate.

We've used FACT a couple of times over the years. Always fast and friendly with knowledgeable techs that educate us so we feel confident in making decisions about our most important appliance for our home.

Amazing experience. We had one company come out who wanted to charge us $3000 and I felt like we were being taken advantage of because we are young. Called FACT and I was immediately impressed. Andrea on the phone was the nicest person I have ever spoken to. We had Johnny as our tech and he was just as fantastic. We paid half what the other quote was (to do the exact same stuff) and it was a way better experience. 100% recommend.