About FACT HVAC
FACT HVAC was founded on the tenants of Transparency, Fair Pricing and Customer First Service. With more than 40 years of combined experience in the industry, we came to the realization that it was time for a change. The world of HVAC service in Arizona needed to innovate and that is what we have set out to do.
- Victoria Baisa
Very responsive and prompt!
- Crystal Case
The employee was very respectful and quick. Took the time to fully explain what was going on. They were very friendly and professional.
Our service tech Jarrod was prompt, efficient and professional. He informed us of the problem and what he did to correct it. We are pleased with the service.
- April Weston
JR was very personable and friendly. He seemed very knowledgeable and explained everything clearly.
- Tim Faiman (Taz)
Kyle was very professional and courteous. Took the extra effort, first in locating the unit on the roof, (condominium building),identifying and correcting the problem, trouble shooting cause and reporting to us what he found.
- Doug Hoyt
Very professional and polite. Arrived early. Explained clearly what the problem was and what was done to fix it. COVID protocol compliant. We would recommend FACT to everyone we know
- David Jackson
- j Smith
Wow! The level of communication was unlike any other I've encountered from a service: fantastic! They got us back to cold A/C as soon as possible and I would call them again if our other unit runs into trouble too. Thank you!
- Heather Boren
Great to work with. Very professional. Highly recommend. We have used them for several years and will continue using them for booth preventative maintenance and well as servicing and repairs
- Dave Doerrer
Richard, Bray, Carlos and Dave were great.
- John Lay
The team that did the install were great at answering my questions and the unit and workmanship are top notch. I am in the process of getting them to install another unit in my home.
- Debbie Mitchell
Technician was on time, knowledgeable, and communicated accurately. Today's service price was very reasonable. This company installed two units at my home in 2017 and they have performed perfectly since. Highly recommended.
- Shauna Epperson
Had a wonderful experience with the crew at Fact HVAC, from our initial call to the follow up documents about our service appointment. At no point we’re we told that we needed to buy something unnecessary. Genuine and honest company!
- Peggy Hosey
Very professional and very knowledgeable
- Heather Suess
What a pleasant company to work with! Fast, responsive, and a great value for competent services!
- Paul Koss
Jarrod did a great job troubleshooting my AC unit. I would use this company again.
- Kathy Wheeler
Everything was handled in a timely manner. The technician, Kyl, did a great job repairing the system. He double checked to make sure everything was working correctly, and answered any questions I had. Nice Job!
- Gabriel Montaner
- Joshua Snyder
One of the best, most professional companies I have worked with. I have a bar in Scottsdale and these guys have helped a small business with the most fair and honest assessment. Very impressed and would recommend to anyone 🙌🏼
- Eddie Gumaer
Very professional company. Set up a service call within 24 hours. Called before their on time arrival. The tech, Johnny K, was knowledgeable and friendly. Even waited for me when I ran late. Highly recommend.